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Operations Apparel – Sourcing Manager, Men’s Sweaters (NE & EUR)

Sources and manages apparel suppliers for men's sweaters across North America and Europe, handling procurement and vendor relationships.

Mid Posted 29 minutes ago Jobicy AI
What this role involves
ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials...
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Operations Stripe: GTM Operations Process Architect

Design and optimize end-to-end GTM operations processes, systems, and automation infrastructure to scale territory management and account workflows without adding headcount.

Senior Remote Posted 30 minutes ago We Work Remotely — Programming
What this role involves

Headquarters: US Remote National

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Go-to-Market (GTM) Planning Strategy and Operations team works at the intersection of corporate planning, GTM Strategy, Product, GTM and Regional Strategy and Operations with responsibility for ensuring that we land the Stripe annual rhythm in a smooth and timely manner. This entails three main pillars:

• Building and landing foundations (tooling, process, and strategic changes) for next cycle • Ensuring budgets, territories, targets, comp plans, reporting, and enablement are delivered to GTM in a timely manner • Effectively managing in-year Account, Territory, Quota, and Adjustments

Within this organization, the Central Policy and Operations team owns the processes, systems, and automation that power territory management, account placement, segmentation, and business adjustments at scale—processing over 10,000 account movements per month and operating critical workflows that serve the entire GTM organization at scale.

What you’ll do

We're seeking an experienced systems practitioner to own the end-to-end processes, Mechanization and Automation pillar for Central Operations end-to-end. In this role, you'll be the person who wakes up every day focused on ensuring our support tooling has a clear roadmap, our processes are documented and AI-enabled, and our operational systems are built to scale without adding headcount.

You'll take ownership of how we design, build, and evolve the systems that underpin Stripe's territory, segmentation, quota, and adjustment infrastructure. This means moving beyond maintaining what exists today—you'll architect what comes next. You'll drive the transition from legacy tooling toward Stripe-native solutions, reduce contractor dependency through intelligent automation, and ensure every process is auditable, documented, and delegatable.

This is a role for someone who understands the difference between automating a broken process and redesigning it before automation—and has the experience to know which one to do when. Additionally, being able to work cross-functionally at 500-foot collaboration and working at 20,000 feet as needed.

Responsibilities

  • Own the process and tooling roadmap for Central Policy and Operations independently, setting short-to-medium-term strategic direction and aligning investment to areas of greatest need
  • Drive cross-functional initiatives across GTM, Finance Systems, and Data Engineering to align territory, quota, and adjustment data for AI enablement
  • Architect the path to transition off external tools toward Stripe-native tooling—building the business case, influencing resource allocation, and measuring ROI
  • Design and implement automation for Account Team assignments, User Segmentation updates, and Manager and Approval workflows in Salesforce to reduce manual intervention and contractor dependency
  • Build audit frameworks, compliance metrics, and governance processes for scaled systems (Territory Assignments, Quota, Workflows, Adjustment Approvals) 
  • Establish documentation, process architecture, and AI-ready task design that enables leadership visibility, vendor onboarding, and repeatable delegation
  • Anticipate system integration risks and resolve them before they become escalations—including cross-system data movement between Salesforce, territory engines, and reporting infrastructure

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

  • 10 or more years of experience in business operations, systems development, technical program management, or a related discipline with demonstrated progression in scope and complexity
  • Proven track record of owning and delivering end-to-end systems or tooling programs in a cross-functional environment—from business case through implementation and ongoing optimization
  • Strong SQL proficiency and experience with data architecture, pipeline design, or systems integration work
  • Experience leading process redesign and automation initiatives that delivered measurable operational efficiency or cost reduction
  • Demonstrated ability to influence senior stakeholders, build investment cases, and drive decisions across functions without direct authority
  • Effective communicator who can translate complex technical concepts for non-technical audiences and leadership, and translate business requirements into system specifications

Preferred qualifications

  • Experience with Anaplan, Salesforce, Approval Workflows, or Process design and administration, configuration, or development (flows, automation, data management)
  • Familiarity with territory management, sales operations planning cycles, or GTM systems at scale
  • Background in designing processes for AI enablement—structured documentation, task decomposition, and governance frameworks
  • Experience managing vendor relationships or coordinating with external implementation partners

To apply: https://weworkremotely.com/remote-jobs/stripe-gtm-operations-process-architect

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Operations Associate Workplace Operations & Experience Coordinator Part-time 20 hrs/week (m/f/d)

Coordinates workplace operations and employee experience initiatives as part of the business services team.

Junior Posted about 5 hours ago Jobicy AI
What this role involves
We are seeking a Workplace Operations & Experience Coordinator (Associate grade) to join our Business Services team under the Workplace Operations & Experience sub-function. In this role, you will help...
Read the full description
Operations Associate Workplace Operations & Experience Coordinator Part-time 20 hrs/week (m/f/d)

Coordinates workplace operations and employee experience initiatives as part of the business services team.

Junior Posted about 5 hours ago Jobicy AI
What this role involves
We are seeking a Workplace Operations & Experience Coordinator (Associate grade) to join our Business Services team under the Workplace Operations & Experience sub-function. In this role, you will help...
Read the full description
Operations Domestic Traffic Analyst at Kitsch

Manages domestic freight logistics, carrier coordination, and shipment tracking to maintain on-time delivery and cost targets across wholesale and DTC channels.

Mid Remote Posted about 22 hours ago RemoteFirstJobs Product
What this role involves

About Kitsch

Kitsch is a certified female and minority-owned global beauty brand. Our products reach 32,000+ retailers in 92 countries. We make everyday essentials that make you feel exceptional.

The Role

We’re hiring a Domestic Traffic Analyst to keep our US shipments moving on time and on budget. You’ll coordinate with carriers, freight forwarders, warehouses, and 3PLs every day. Your job is to catch problems before they happen, not after. This is a new role, created because our shipment volume grew faster than one person could handle alone. You’ll own carriers, deliveries, and system updates. A teammate will own palletization and load planning, and you’ll work closely together.

What You’ll Do

  • Keep on-time-in-full (OTIF) delivery at 92% or higher across wholesale and DTC shipments.
  • Manage domestic freight and logistics costs so they stay at or below 5% of COGS.
  • Respond to any carrier, forwarder, warehouse, or 3PL issue within 24 hours.
  • Arrange carriers and deliveries, and keep our systems updated with real-time shipment status.
  • Spot at-risk shipments early — capacity issues, customs holds, warehouse backlogs, weather — so people can act before a delivery is missed.
  • Handle trade compliance paperwork (Incoterms, customs documents) for shipments with international touchpoints.
  • Choose the best shipping mode — air, rail, or truck — based on cost, time, and risk.
  • Keep our TMS and ERP (NetSuite) data accurate so other teams can trust it.
  • Work closely with our palletization and rerouting teammate so nothing falls through the cracks.
  • Help protect our OTIF standing with retail partners like Walmart and Target.

What You Bring

  • Strong knowledge of global logistics: Incoterms, international documentation, and customs rules.
  • Experience coordinating air, rail, and truck shipments.
  • Great communication skills — you respond fast, even across time zones.
  • Comfort working in TMS (transportation management) tools.
  • ERP experience, ideally with NetSuite.
  • The ability to juggle many shipments at once without dropping the ball.
  • Comfort using AI tools to work faster and smarter.
  • A proactive mindset — you flag problems early and bring solutions, not just alerts.
  • A hands-on attitude — you’re willing to call a driver, chase a document, or fix a system gap yourself when needed.

Location: Remote — Mexico

Read the full description
Operations Demand Planner OOS/OS Specialist (LATAM) at Kitsch

Monitors inventory and demand signals across DTC, wholesale, and Amazon channels to prevent stockouts and overstock, flagging risks with recommended solutions.

Mid Remote Posted about 22 hours ago RemoteFirstJobs Product
What this role involves

About Kitsch

Kitsch is a certified female and minority-owned global beauty brand. Our products are in more than 32,000 retailers across 92 countries. We make everyday essentials that make you feel exceptional.

The Role

We’re looking for a Demand Planner OOS/OS Specialist to help us stop stockouts and overstock before they happen. You’ll watch inventory across our DTC, Wholesale, and Amazon channels, catch risk early, and bring solutions — not just warnings.

Work Type: Remote

Location: Latam

What You’ll Do

  • Track sell-through and inventory across DTC, Wholesale (Target, Ulta, Walmart), and Amazon to catch stockout risk before it hits the shelf.
  • Spot SKUs heading toward excess inventory before they become aging stock or a markdown problem.
  • Build and keep a live risk register so the team always knows where the next issue might show up.
  • Flag risks with a recommended fix — a reallocation, a rush order, a promo — not just an alert.
  • Treat Amazon as a top-priority channel, not an afterthought.
  • Keep your trackers (including Asana) clean and current so nobody downstream works off stale data.
  • Look for smarter, faster ways to catch risk early, including AI-assisted tools.

What You Bring

  • 2–4 years of experience in demand planning, inventory planning, or a related supply chain role.
  • A track record of spotting problems early and bringing a solution with you.
  • Strong Excel skills and comfort working across multiple planning systems.
  • Clear, confident communication with teams outside of planning — warehouse, production, sales.

Nice to have:

  • Experience with retailer portals like Target Partners Online, Ulta vendor portal, Walmart Retail Link, or Amazon Vendor Central.
  • Comfort using AI tools to spot patterns faster.
Read the full description
Operations Director of Regulatory & Tech Transfer at Kitsch

Director oversees regulatory compliance, supply chain risk management, tech transfers, and quality documentation for beauty product lines across multiple markets.

Lead Posted about 22 hours ago RemoteFirstJobs Product
What this role involves

About Kitsch

Kitsch is a bootstrapped, female and minority-owned global beauty brand built on the belief that great design and great values aren’t mutually exclusive. From hair accessories to sleep and wellness, we create products that make people feel good — and we’ve grown to $400M+ in annual revenue by staying true to that mission. We move fast, we care deeply about craft, and we’re looking for people who feel the same way.

The Role

This is one of the most structurally important roles on the Kitsch product development team — not because it is the most visible, but because it is the one that keeps everything else from breaking. As Director of Regulatory & Tech Transfer, you will own the regulatory and supply infrastructure that keeps every Consumables SKU across Haircare, Body, and Fragrance compliant, quality-certified, and never dependent on a single source. You will be the person who qualifies the backup before the backup is needed, who catches the compliance gap before the delisting hits, and who makes sure every product we launch is as buttoned-up behind the scenes as it is on shelf. This role brings regulatory decision-making fully in-house — replacing external consultants as the primary compliance authority across EU/UK, Health Canada, and FDA frameworks. If you love owning something that genuinely matters, moving without being pushed, and building systems that outlast any single project, we want to hear from you.

Job Responsibilities

  • Produce a complete supply risk map of every active SKU in Haircare, Body, and Fragrance within your first 90 days, ranking each by vulnerability; qualify and validate at least one alternative supplier for every high-risk SKU within 12 months.
  • Serve as the internal final approval authority on all artwork going to suppliers — no artwork leaves without your sign-off; own EU/UK, Health Canada, and FDA compliance decisions in-house without routing to external consultants.
  • Own all tech transfers across Haircare, Body, and Fragrance end to end — set timelines, drive progress, maintain weekly status visibility, and ensure nothing stalls.
  • Conduct a full SKU documentation audit within your first 30 days and produce an action plan covering every gap across COAs, formula specs, packaging specs, and retain samples; drive to completion so documentation is audit-ready at any time.
  • Build and maintain an approved formula library so every SKU has a fully documented, regulatory-reviewed, transfer-ready formula on file — a durable asset that outlasts any one team member.
  • Catch quality concerns at the development stage before production starts; ensure every product in the Consumables portfolio meets or exceeds a 4.5-star consumer rating standard.
  • Own regulatory and quality compliance across Target, Ulta, Walmart, and TikTok Shop — portal submissions, claims substantiation, and packaging compliance — so no compliance hold ever catches the team by surprise.
  • Conduct regular GMP, ISO, and REACH audits of manufacturers and testing facilities; own remediation plans for all non-conformances and drive them to resolution within agreed timelines.
  • Author and maintain the SOPs that keep the regulatory and tech transfer function running; train the right people so critical knowledge does not live in a single head.
  • Serve as the primary point of contact for all adverse event investigations in the Consumables portfolio; ensure every event is investigated thoroughly and reported to the appropriate authorities within regulatory timelines.
  • Use AI tools to accelerate regulatory research, SOP drafting, gap analysis, and documentation review as a standard part of how you work — expected, not exceptional.

What We’re Looking For

  • Deep working knowledge of EU/UK (MHRA), Health Canada, and FDA regulatory frameworks for cosmetics and personal care — able to make final compliance calls without deferring to an external consultant.
  • Proven experience managing tech transfers personally — knows the documentation requirements, what typically goes wrong, and how to prevent it.
  • Active supplier network in the haircare, body, or fragrance manufacturing space — can identify, qualify, and onboard alternative suppliers proactively, not reactively.
  • Track record of managing complex, multi-SKU regulatory and documentation portfolios in a consumer goods or beauty environment.
  • Experience owning retail partner compliance submissions across major US retailers (Target, Ulta, Walmart) or equivalent.
  • Self-directed executor who builds their own timelines, holds themselves to them, and generates proactive work without waiting for a deadline to be assigned.
  • Communicates complex regulatory requirements clearly — to PD, to sales, and to retail partners — without hiding behind jargon.
  • Treats documentation as a core deliverable, not an administrative chore; holds a personal standard for formula integrity and compliance rigor.
  • Fluent with AI tools for regulatory research, gap analysis, and documentation workflows.
  • Experience with adverse event management and regulatory reporting across relevant jurisdictions.

What We Offer

  • Competitive Pay/Benefits
  • A dynamic team
  • Location: Remote
  • An open mind for new ideas
  • Growth…growth and some more growth!
Read the full description
Operations Market Place Manager at ABC Legal Services

Manages Southwest regional marketplace operations, balances supply and demand, recruits process servers, and drives KPI achievement across Arizona and Texas markets.

Mid Remote Posted about 22 hours ago RemoteFirstJobs Product
What this role involves

About ABC:

ABC Legal Service is proud to be the national leader in filing service of legal documents. We are growing and are looking for talented new team members to support our growth and solve exciting challenges! We are a team of 1100+ with offices in New York, Los Angeles, Dallas, Tampa, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 40 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer.

Job Overview:

You own our major Southwest markets end-to-end, with our highest priority focus in Arizona and Texas. That means knowing where supply and demand are out of balance before a scorecard tells you, carrying the relationships with our highest-volume servers yourself, and being accountable for the region hitting its KPIs.

This role sits at the intersection of strategy and execution. You’ll collaborate with centralized Process Server Network teams to implement on the ground. You drive real change in your market and feed learnings back so what works in the Southwest can scale across the network. You’ll also work closely with Compliance when improvements touch evidence chain or court delivery, and with Support & Experience teams on network-facing communications and support tooling.

This is a builder role. You’ll be writing the playbook and executing it in real time.  This position is remote but must be located in Arizona, Texas, or Las Vegas.

What You’ll Own

  • Supply and demand balance across SW regions to identify coverage gaps, recruit new process servers, manage dispatch strategies, and increase server capacity in AZ and TX as the priority markets

  • Relationships with the region’s highest-volume servers as the face of ABC Legal in-market, not a name on an email

  • Root cause analysis when something’s off, to clearly define the problem and provide recommended next steps, not just a flag

  • Incident response for your region when something breaks in-market (an app outage, dispatch bottlenecks, a weather disruption), you’re the point of contact translating what’s happening on the ground into real-time guidance for the network and for leadership

  • Execution of marketplace pilots includes running tests in market, tracking what’s actually happening on the ground, and reporting back with speed and honesty

  • Regional incentive spend within your allocated budget, in partnership with the Sr. Director on structure and guardrails; you flag when a program is running hot before finance does

  • Regional SLO attainment by tier, coverage gap closure, and market health reporting

  • Feeding structured learnings back so incentive programs, dispatch rules, and pay mechanics can be refined and scaled to other markets

What We’re Looking For

You’ve owned a local market for a, gig, delivery, or field service business. What matters most is that you’ve actually balanced supply and demand by combining in-market observations with data, coached someone to higher performance in a frontline or contract role, and are willing to experiment, iterate, and quickly scale the best learnings.

Qualifications:

  • Experience owning a local market, territory, or region in a marketplace, gig, or field operations environment

  • Comfort balancing supply and demand with real data, combined with on-the-ground judgment; you can look at a dispatch or SLO dashboard and immediately know what to ask next

  • At least one direct report you can speak to specifically, not just that you had headcount, but how you coached them

  • Desire to be on the ground in the market; this is not a remote strategy seat

  • Ability to distill what you’re seeing in-market into crisp, actionable feedback that a strategy team can actually use to iterate

  • Can communicate market health clearly enough that leadership doesn’t have to chase you for it; written updates, not just verbal color, when it matters

Preferred Qualifications:

  • Has run structured pilots or tests with clear hypotheses and handed back learnings that scaled

  • SQL or dashboard fluency (Metabase, Looker, Claude Code); wants the data rather than waiting for a report

  • Comfortable working in Jira or a similar tracker to scope and follow pilots through to completion, and in a platform like Intercom for network-facing communication

  • Experience building in ambiguous environments where the playbook didn’t exist yet

  • Has managed someone in a contract or hourly role and understands how that coaching differs

We know that a company’s success starts with its employees. We also know that an individual’s success starts with the right career opportunity. Join our team today!

  • Health, Dental, Vision insurance
  • 401(k) with company matching
  • Paid time off
  • 7 Paid company holidays
  • 4 Floating holidays per-year
  • Life Insurance and AD&D Insurance
  • Long Term Disability
  • Health Care Reimbursement Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • EAP (Employee Assistance Program)
  • Pet Insurance

Pay: $60,000–$80,000, depending on experience

Schedule: Full-time, Monday–Friday

Travel: ~20%

This position is remote but must be located in Arizona, Texas, or Las Vegas.

Read the full description
Operations Post Award Grants Administrator at Armed Services YMCA National Headquarters

Manages post-award grant lifecycle, financial stewardship, and impact reporting across YMCA programs serving military families.

Mid Posted about 22 hours ago RemoteFirstJobs Product
What this role involves

Reporting to the Vice President of Development, the Post-Award Grants Administrator is responsible for stewarding awarded grants from foundation, corporate, and private funders in support of ASYMCA programs serving military service members and their families.

This role ensures that all grant-funded initiatives are executed with excellence—meeting and exceeding funder expectations, delivering measurable impact, and strengthening long-term funder relationships. The Post-Award Grants Administrator works across departments to align program delivery, financial stewardship, and impact reporting with awarded grant objectives.

Salary commensurate with experience $85-90K.

Key Responsibilities

Post-Award Grant Stewardship & Performance

  • Manage the full lifecycle of awarded grants, ensuring programs deliver on—and exceed—approved goals, outcomes, and impact metrics.
  • Interpret grant agreements and translate requirements into actionable guidance for program teams.
  • Monitor program performance and progress toward outcomes, proactively identifying opportunities to enhance impact and strengthen results.
  • Develop and maintain grant timelines, benchmarks, and reporting calendars.

Financial Coordination & Accountability

  • Partner with Finance to monitor grant budgets, ensuring responsible stewardship and alignment with approved spending plans.
  • Track expenditures and performance against budgets, identifying trends, opportunities, and risks.
  • Contribute to high-quality financial and narrative reports that reflect both accountability and impact.
  • Support audit readiness and maintain accurate documentation of grant activities.

Program & Funder Engagement

  • Serve as a strategic partner to program staff, supporting effective implementation of grant-funded services.
  • Collaborate with program teams to collect data, outcomes, and success stories that demonstrate impact for military families.
  • Act as a primary liaison with funders, helping to strengthen relationships through proactive communication and strong reporting.
  • Support onboarding and training of staff on grant expectations, tools, and best practices.

Data Management & Impact Reporting

  • Maintain grant records, tracking systems, and reporting tools to support accuracy and transparency.
  • Develop and refine systems for capturing program outcomes and demonstrating return on investment.
  • Analyze data to inform decision-making, improve program effectiveness, and strengthen future funding opportunities.

Cross-Functional Collaboration

  • Work closely with Development to align awarded grants with proposal strategies and future funding opportunities.
  • Partner with Communications to develop compelling impact narratives, donor reports, and stewardship materials.
  • Coordinate with Finance, Programs, and Operations to ensure alignment between funding commitments and service delivery.
  • Collaborate across ASYMCA branches and national teams to promote consistency and best practices in grants management.

Cross-Functional Skills (Critical Competencies)

  • Collaboration & Relationship Building: Works effectively across departments and builds strong, trust-based relationships with internal teams and funders.
  • Strategic Thinking: Connects grant requirements to broader organizational goals and mission impact.
  • Project & Performance Management: Drives multiple priorities, timelines, and stakeholders while focusing on measurable outcomes.
  • Financial Acumen: Understands budgets, tracks spending, and aligns financial data with program performance.
  • Communication & Translation: Clearly communicates expectations, simplifying complex grant language into actionable guidance.
  • Training & Capacity Building: Equips staff with tools, templates, and knowledge to deliver strong grant outcomes.
  • Problem Solving & Continuous Improvement: Identifies challenges and implements solutions that improve performance and impact.
  • Mission & Cultural Competence: Demonstrates understanding of and commitment to serving military families and diverse communities.

Qualifications

Required

  • Bachelor’s degree in Nonprofit Management, Business, Communications, or related field AND a minimum of 5  years of experience in grants management, with a focus on post-award administration OR equivalent combination of education and experience
  • Experience working with foundation, corporate, or private grant funding.

Preferred

  • Experience in a mission-driven or nonprofit organization, particularly those serving military or family programs.
  • Familiarity with outcome measurement, evaluation, and impact reporting.
  • Experience with grants management systems or donor databases.

Knowledge, Skills & Abilities

  • Knowledge of grant lifecycle management, reporting standards, and funder expectations.
  • Strong writing and editing skills, particularly for donor-facing reports.
  • Ability to analyze program and financial data to tell a clear and compelling impact story.
  • Strong organizational and time management skills, with the ability to manage multiple grants simultaneously.
  • Ability to work both independently and collaboratively in a fast-paced environment.

Work Environment

  • Office-based with potential for hybrid flexibility.
  • Occasional travel to ASYMCA branches or partner sites as needed.
  • Flexibility required during peak reporting periods.

Military spouses, veterans and military affiliated job seekers encouraged to apply.

Armed Services YMCA is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. ASYMCA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics. ASYMCA encourages applicants of all ages.

Armed Services YMCA acknowledges the minimal use of artificial intelligence (AI) technology in our initial recruitment stages. All AI use is coupled with human review and is designed to assist our team in building efficiencies and excelling at focusing on timeliness and communication in our hiring process. Our hiring teams thoroughly evaluate skills and qualifications and make all final hiring decisions.

Read the full description
Operations Domestic Traffic Analyst at Kitsch

Manages domestic freight logistics, carrier coordination, and shipment tracking to maintain on-time delivery and cost targets across wholesale and DTC channels.

Mid Remote Posted about 22 hours ago RemoteFirstJobs Product
What this role involves

About Kitsch

Kitsch is a certified female and minority-owned global beauty brand. Our products reach 32,000+ retailers in 92 countries. We make everyday essentials that make you feel exceptional.

The Role

We’re hiring a Domestic Traffic Analyst to keep our US shipments moving on time and on budget. You’ll coordinate with carriers, freight forwarders, warehouses, and 3PLs every day. Your job is to catch problems before they happen, not after. This is a new role, created because our shipment volume grew faster than one person could handle alone. You’ll own carriers, deliveries, and system updates. A teammate will own palletization and load planning, and you’ll work closely together.

What You’ll Do

  • Keep on-time-in-full (OTIF) delivery at 92% or higher across wholesale and DTC shipments.
  • Manage domestic freight and logistics costs so they stay at or below 5% of COGS.
  • Respond to any carrier, forwarder, warehouse, or 3PL issue within 24 hours.
  • Arrange carriers and deliveries, and keep our systems updated with real-time shipment status.
  • Spot at-risk shipments early — capacity issues, customs holds, warehouse backlogs, weather — so people can act before a delivery is missed.
  • Handle trade compliance paperwork (Incoterms, customs documents) for shipments with international touchpoints.
  • Choose the best shipping mode — air, rail, or truck — based on cost, time, and risk.
  • Keep our TMS and ERP (NetSuite) data accurate so other teams can trust it.
  • Work closely with our palletization and rerouting teammate so nothing falls through the cracks.
  • Help protect our OTIF standing with retail partners like Walmart and Target.

What You Bring

  • Strong knowledge of global logistics: Incoterms, international documentation, and customs rules.
  • Experience coordinating air, rail, and truck shipments.
  • Great communication skills — you respond fast, even across time zones.
  • Comfort working in TMS (transportation management) tools.
  • ERP experience, ideally with NetSuite.
  • The ability to juggle many shipments at once without dropping the ball.
  • Comfort using AI tools to work faster and smarter.
  • A proactive mindset — you flag problems early and bring solutions, not just alerts.
  • A hands-on attitude — you’re willing to call a driver, chase a document, or fix a system gap yourself when needed.

Location: Remote — Mexico

Read the full description
Operations Fulfillment & Logistics Associate (Hybrid) at Etaily

Manages order processing, inventory control, and logistics coordination to ensure efficient product fulfillment from warehouse to customer.

Junior Hybrid Posted about 22 hours ago RemoteFirstJobs Product
What this role involves

Principal Duties & Responsibilities

As a Fulfillment and Logistics Associate, you will play a crucial role in ensuring the smooth and efficient flow of products from the point of origin to the end consumer. This position involves managing various aspects of the supply chain, including order processing, inventory management, and logistics coordination. You will collaborate with different teams to optimize logistics processes and contribute to the overall success of the company’s operations.

Job Responsibilities

Warehouse Processing

  • Receives and processes inbound and pullout requests by the brands.
  • Coordinates inbound and pullout schedules with the warehouse.
  • Validates and monitors the completion of inbound and pullout activities.

Order Processing

  • Receives and processes customer orders accurately and in a timely manner.
  • Verifies inventory availability and coordinates with the warehouse team to fulfill orders.
  • Ensures orders meet quality standards before shipping.
  • Ensures orders meet marketplace Service Level Agreements (SLA).

Inventory Management

  • Monitors and manages inventory levels to prevent stockouts or overstocks.
  • Conducts regular stock counts and reconciles discrepancies.
  • Implements inventory control measures to minimize losses and improve accuracy.

Logistics Coordination

  • Collaborates with internal teams to optimize transportation and logistics processes.
  • Communicates with suppliers, vendors, and carriers to ensure timely deliveries.
  • Resolves any issues related to shipments, delays, or damages.

Quality Control

  • Implements and maintains quality control measures for products during the fulfillment process.
  • Conducts regular inspections of products to ensure they meet quality standards.

Data Management

  • Utilizes relevant software systems for order tracking, inventory management, and reporting.
  • Generates and analyzes reports to identify areas for process improvement.

Customer Service

  • Addresses customer inquiries related to order status, shipping, and returns.
  • Collaborates with the customer service team to resolve issues and improve the overall customer experience.

Key Qualifications

  • College diploma or equivalent; additional education or certification in logistics or supply chain management is a plus.
  • 1 to 2 years of proven experience in fulfillment, logistics, or a related field. Fresh graduates are also welcome to apply.
  • Strong organizational and multitasking skills.
  • Excellent attention to detail and accuracy.
  • Effective communication skills, both written and verbal.
  • Proficient in using relevant software and systems for order processing and inventory management.
  • Proficient in using Google Sheets and other Google Suite products.
  • Knowledge of shipping regulations and procedures.
Read the full description
Operations Demand Planner OOS/OS Specialist (LATAM) at Kitsch

Monitors inventory and demand signals across DTC, wholesale, and Amazon channels to prevent stockouts and overstock, flagging risks with recommended solutions.

Mid Remote Posted about 22 hours ago RemoteFirstJobs Product
What this role involves

About Kitsch

Kitsch is a certified female and minority-owned global beauty brand. Our products are in more than 32,000 retailers across 92 countries. We make everyday essentials that make you feel exceptional.

The Role

We’re looking for a Demand Planner OOS/OS Specialist to help us stop stockouts and overstock before they happen. You’ll watch inventory across our DTC, Wholesale, and Amazon channels, catch risk early, and bring solutions — not just warnings.

Work Type: Remote

Location: Latam

What You’ll Do

  • Track sell-through and inventory across DTC, Wholesale (Target, Ulta, Walmart), and Amazon to catch stockout risk before it hits the shelf.
  • Spot SKUs heading toward excess inventory before they become aging stock or a markdown problem.
  • Build and keep a live risk register so the team always knows where the next issue might show up.
  • Flag risks with a recommended fix — a reallocation, a rush order, a promo — not just an alert.
  • Treat Amazon as a top-priority channel, not an afterthought.
  • Keep your trackers (including Asana) clean and current so nobody downstream works off stale data.
  • Look for smarter, faster ways to catch risk early, including AI-assisted tools.

What You Bring

  • 2–4 years of experience in demand planning, inventory planning, or a related supply chain role.
  • A track record of spotting problems early and bringing a solution with you.
  • Strong Excel skills and comfort working across multiple planning systems.
  • Clear, confident communication with teams outside of planning — warehouse, production, sales.

Nice to have:

  • Experience with retailer portals like Target Partners Online, Ulta vendor portal, Walmart Retail Link, or Amazon Vendor Central.
  • Comfort using AI tools to spot patterns faster.
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Operations Director of Regulatory & Tech Transfer at Kitsch

Directs regulatory compliance, supply chain risk management, and tech transfer operations for beauty product lines across multiple markets and regulatory frameworks.

Lead Posted about 22 hours ago RemoteFirstJobs Product
What this role involves

About Kitsch

Kitsch is a bootstrapped, female and minority-owned global beauty brand built on the belief that great design and great values aren’t mutually exclusive. From hair accessories to sleep and wellness, we create products that make people feel good — and we’ve grown to $400M+ in annual revenue by staying true to that mission. We move fast, we care deeply about craft, and we’re looking for people who feel the same way.

The Role

This is one of the most structurally important roles on the Kitsch product development team — not because it is the most visible, but because it is the one that keeps everything else from breaking. As Director of Regulatory & Tech Transfer, you will own the regulatory and supply infrastructure that keeps every Consumables SKU across Haircare, Body, and Fragrance compliant, quality-certified, and never dependent on a single source. You will be the person who qualifies the backup before the backup is needed, who catches the compliance gap before the delisting hits, and who makes sure every product we launch is as buttoned-up behind the scenes as it is on shelf. This role brings regulatory decision-making fully in-house — replacing external consultants as the primary compliance authority across EU/UK, Health Canada, and FDA frameworks. If you love owning something that genuinely matters, moving without being pushed, and building systems that outlast any single project, we want to hear from you.

Job Responsibilities

  • Produce a complete supply risk map of every active SKU in Haircare, Body, and Fragrance within your first 90 days, ranking each by vulnerability; qualify and validate at least one alternative supplier for every high-risk SKU within 12 months.
  • Serve as the internal final approval authority on all artwork going to suppliers — no artwork leaves without your sign-off; own EU/UK, Health Canada, and FDA compliance decisions in-house without routing to external consultants.
  • Own all tech transfers across Haircare, Body, and Fragrance end to end — set timelines, drive progress, maintain weekly status visibility, and ensure nothing stalls.
  • Conduct a full SKU documentation audit within your first 30 days and produce an action plan covering every gap across COAs, formula specs, packaging specs, and retain samples; drive to completion so documentation is audit-ready at any time.
  • Build and maintain an approved formula library so every SKU has a fully documented, regulatory-reviewed, transfer-ready formula on file — a durable asset that outlasts any one team member.
  • Catch quality concerns at the development stage before production starts; ensure every product in the Consumables portfolio meets or exceeds a 4.5-star consumer rating standard.
  • Own regulatory and quality compliance across Target, Ulta, Walmart, and TikTok Shop — portal submissions, claims substantiation, and packaging compliance — so no compliance hold ever catches the team by surprise.
  • Conduct regular GMP, ISO, and REACH audits of manufacturers and testing facilities; own remediation plans for all non-conformances and drive them to resolution within agreed timelines.
  • Author and maintain the SOPs that keep the regulatory and tech transfer function running; train the right people so critical knowledge does not live in a single head.
  • Serve as the primary point of contact for all adverse event investigations in the Consumables portfolio; ensure every event is investigated thoroughly and reported to the appropriate authorities within regulatory timelines.
  • Use AI tools to accelerate regulatory research, SOP drafting, gap analysis, and documentation review as a standard part of how you work — expected, not exceptional.

What We’re Looking For

  • Deep working knowledge of EU/UK (MHRA), Health Canada, and FDA regulatory frameworks for cosmetics and personal care — able to make final compliance calls without deferring to an external consultant.
  • Proven experience managing tech transfers personally — knows the documentation requirements, what typically goes wrong, and how to prevent it.
  • Active supplier network in the haircare, body, or fragrance manufacturing space — can identify, qualify, and onboard alternative suppliers proactively, not reactively.
  • Track record of managing complex, multi-SKU regulatory and documentation portfolios in a consumer goods or beauty environment.
  • Experience owning retail partner compliance submissions across major US retailers (Target, Ulta, Walmart) or equivalent.
  • Self-directed executor who builds their own timelines, holds themselves to them, and generates proactive work without waiting for a deadline to be assigned.
  • Communicates complex regulatory requirements clearly — to PD, to sales, and to retail partners — without hiding behind jargon.
  • Treats documentation as a core deliverable, not an administrative chore; holds a personal standard for formula integrity and compliance rigor.
  • Fluent with AI tools for regulatory research, gap analysis, and documentation workflows.
  • Experience with adverse event management and regulatory reporting across relevant jurisdictions.

What We Offer

  • Competitive Pay/Benefits
  • A dynamic team
  • Location: Remote
  • An open mind for new ideas
  • Growth…growth and some more growth!
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Operations Business Operations Associate - Portfolio & Operations Support

Supports portfolio and business operations through KPI reporting, dashboarding, and process improvement initiatives.

Junior Remote Posted about 22 hours ago Himalayas
What this role involves
Job Title: Business Operations Associate - Portfolio & Operations Support Job Location: Reading, Berkshire, United Kingdom Job Location Type: Remote Job Contract Type: Full-time Job Seniority Level: • Familiarity with KPI reporting, dashboarding, and process improvement methodologies.
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Operations Senior Renewals Operations Manager, Customer Success

Manages renewal operations and customer success processes, ensuring smooth contract renewals and customer retention at scale.

Senior Posted 1 day ago Jobicy AI
What this role involves
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI...
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Operations Critical Facility Engineer

Manages data center infrastructure, systems, and facility operations to ensure reliable service delivery for Meta's computing environment.

Mid Posted 1 day ago Jobicy AI
What this role involves
Meta is seeking a data center Critical Facility Engineer to join our Data Center Facility Operations team. Our data centers serve as the foundation upon which our software operates to...
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Operations Storyblok: Deal Operations Manager - Canada, Europe

Builds and manages deal operations workflows, approval processes, and quote-to-cash procedures across Sales, Finance, and Legal functions.

Mid Remote Posted 1 day ago We Work Remotely — Programming
What this role involves

Headquarters: Remote

Storyblok is a headless CMS that enables marketers and developers to create with joy and publish with confidence. It empowers you to deliver structured and consistent content everywhere: websites, apps, AI search, and beyond.

Legendary brands like Virgin Media O2, Oatly, and TomTom use Storyblok to make a bigger, faster market impact.

WHAT IS IN IT FOR YOU

You will be joining a growing company where you can contribute to many “firsts”. Plus these benefits:

  • Monthly remote work stipend (home internet costs, electricity). Home office equipment package right at the start (laptop, keyboard, monitor…)
  • Home office equipment upgrade (furniture, ear plugs …) or membership to a local co-working space after your onboarding
  • Sick leave benefit, parental leave and 25 days of annual leave plus your local national holidays
  • Personal development fund for courses, books, conferences, and material
  • VSOP (Virtual Stock Option Plan)
  • The annual international team-building trip, quarterly and monthly online get-togethers
  • As a fully remote company, with work-life balance at its core, you’ll enjoy flexible schedules
  • An international team that loves to have fun at work and works hard together to accomplish shared goals

JOB SUMMARY

Storyblok is hiring a Deal Operations Manager to build the operating workflow for how deals are structured, reviewed, approved, executed, and handed off across quote-to-cash. The role supports Sales on deal construction and deal design strategy, coordinates Legal execution, partners with Finance on revenue recognition readiness, and turns pricing, packaging, and NPI decisions into field-ready operating process. Sitting within Revenue Operations, this role works across Sales, Sales Leadership, Finance, Legal, Deal Strategy, Systems, Order Management, Security, Customer Success, and Product / Packaging to make approval-ready deals faster and downstream defects lower.

 ESSENTIAL JOB FUNCTIONS

  1. Deal operations workflow and process
  • Build the global deal operations workflow for intake, routing, approval readiness, SLAs, escalation paths, and exception handling.
  • Own approval readiness in DealHub CPQ, including required fields, quote quality checks, approval context, discount rationale, and downstream handoff inputs.
  • Maintain practical process documentation, templates, and decision rules so Sales can move standard deals through documented paths.
  1. Deal construction and design strategy support
  • Support Sales and Sales Leadership on deal construction across new business, renewal, expansion, multi-year, ramped, multi-product, and non-standard commercial requests.
  • Translate deal strategy into approval-ready constructs with clear value exchange, risk flags, concession logic, billing terms, contract timing, and implementation assumptions.
  • Partner with Deal Strategy, Customer Success, Product / Packaging, and Finance when commercial design affects retention, expansion, product adoption, or reporting.
  1. Legal execution and Finance revenue recognition readiness
  • Engage Legal early on non-standard terms, contract language, execution path, risk ownership, and customer-requested changes.
  • Coordinate with Finance on revenue recognition inputs, billing terms, payment terms, start dates, product lines, order form clarity, and required approval evidence.
  • Maintain pre-signature checks for deals with rev rec, billing, custom terms, or product readiness risk.
  1. Pricing, packaging, NPI, and DealHub CPQ rollout
  • Participate in pricing and packaging execution and strategy support so decisions can be turned into field process, DealHub CPQ logic, approval paths, and reporting readiness.
  • Support NPI rollout by defining deal rules, quote requirements, launch constraints, fallback paths, and field guidance for early transactions.
  • Track whether pricing, packaging, or NPI changes create quote exceptions, approval confusion, billing defects, or customer handoff issues.
  1. Quote-to-cash quality, cadence, and continuous improvement
  • Own the operating handoff from approved quote to order, billing, commissions, reporting, and customer lifecycle records.
  • Run the deal operations cadence with KPI packs, defect logs, root-cause reviews, action owners, and process improvements.
  • Identify automation and AI use cases tied to intake, routing, approval summaries, quote checks, documentation, and measurable cycle-time reduction.

EDUCATION AND EXPERIENCE

  • Bachelor's degree in Business, Finance, Economics, or a related field, or equivalent practical experience.
  • 5+ years in Deal Desk, Deal Operations, Revenue Operations, Sales Operations, or a comparable commercial operations role, ideally in B2B SaaS.
  • Hands-on experience with CPQ tooling (DealHub or comparable) and quote-to-cash / lead-to-cash processes.
  • Demonstrated experience structuring and reviewing non-standard deals (multi-year, ramped, expansion, multi-product) and partnering with Sales on deal construction.
  • Working knowledge of revenue recognition concepts, billing and order processes, and coordinating contract execution with Legal and Finance.
  • Experience building scalable process, documentation, SLAs, and operating cadences (KPI reviews, defect logs, root-cause analysis).
  • Strong analytical skills and comfort working in Salesforce and reporting tools.
  • Demonstrates AI literacy, with the ability to leverage AI tools to enhance productivity, decision-making, and quality of work while applying sound judgment and critical thinking.

PROFESSIONAL COMPETENCIES

  • Commercial acumen: structures sound deals that balance customer value, risk, and revenue / margin outcomes.
  • Process design: builds clear, scalable workflows, SLAs, and escalation paths that scale beyond manual effort.
  • Cross-functional coordination: aligns Sales, Legal, Finance, Systems, Order Management, and CS around complete deal packages.
  • Attention to detail: enforces quote quality, approval readiness, and pre-signature checks to reduce downstream defects.
  • Operating rigor: runs cadences with KPIs, defect logs, and root-cause reviews that drive measurable improvement.
  • Influence without authority: guides Sales toward documented paths and sound commercial discipline.
  • Communication: produces clear guidance, decision rules, and leadership-ready operating views.
  • Continuous improvement and automation mindset: identifies automation / AI use cases that reduce cycle time and rework.

MENTAL, PHYSICAL AND ENVIRONMENTAL REQUIREMENTS

Remote (home) work opportunity or funded by Storyblok co-working space

GENERAL TERMS

Storyblok has a commitment to diversity and inclusion. We strive to create a hiring environment in which all people feel they are equally respected and valued, irrespective of gender identity or expression, sexual orientation, ethnicity, age, religion, citizenship or any other characteristic. You can find more information about our privacy policy here.

All communications regarding job opportunities at Storyblok will come from an official Storyblok employee with an email address ending in @storyblok.com. We will never redirect you to another portal or another site that is unrelated to our domain (storyblok.com).

Here is a sneak peek of Storyblok’s Visual Editor

If you need an accommodation for any part of the application process, please email talent.acquisition@storyblok.com

To apply: https://weworkremotely.com/remote-jobs/storyblok-deal-operations-manager-canada-europe

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Operations Provider Operations Coordinator at Bestpass by Fleetworthy

Resolves escalated customer issues in tolling operations, analyzes provider data problems, and collaborates across teams to improve processes and minimize revenue loss.

Junior Posted 2 days ago RemoteFirstJobs Product
What this role involves

Fleetworthy offers the only complete technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. We help fleets streamline operations, control costs, and operate with confidence.

Trusted by 75% of the top fleets in North America, Fleetworthy offers the most adopted toll management solution and largest weigh station bypass network. Going beyond regulatory requirements, our safety and compliance capabilities strengthen safety programs and enable proactive audit readiness. We support millions of vehicles and drivers and are recognized across the industry for innovation and leadership.

Fleetworthy is shaping the future of fleet readiness with AI-enabled, connected fleet technology that keeps drivers safe, fleets compliant, and operations running at peak efficiency. Learn more at fleetworthy.com.

Job Purpose

The Provider Ops Coordinator utilizes expertise in the tolling industry to review and bring to closure escalated customer issues utilizing our customer relationship management (CRM) software. They will also identify areas of opportunity to minimize revenue loss, and violations, and share feedback with product and development to improve processes. In this role, the coordinator will also help troubleshoot complex customer issues with agencies to improve the customer experience without adversely impacting provider relationships.

Essential Duties and Responsibilities

  • Performs and recommends actions to resolve customer issues that are rooted in provider data or processes.
  • Provides analysis and research into customer issues that require in-depth data investigation.
  • Collaborates and liaises with Fleetworthy operations and providers to assist in defining of technical requirements and providing domain expertise in pursuit of issue closure and continuous process improvements.
  • Collaborate and liaise with the Operations, Development and Product to make recommendations for solutions or improvements that can be accomplished through new technology and/or alternative uses of existing technology.
  • Engages with customers on as needed basis.
  • Maintains broad knowledge about company’s services.

Experience and Competencies

  • 1+ years’ experience in toll or transportation role in similar environment (preferred)
  • Intermediate Excel skills
  • Excellent time management skills
  • Ability to manage multiple priorities with strict attention to detail
  • Strong analytical skills with ability to utilize problem solving skills for issues and inquiries
  • Excellent interpersonal skills with the ability to communicate effectively and professionally with internal and external customers
  • Ability to work independently as well as collaboratively in a team
  • Continually contribute to cohesive team environment
  • Possesses and demonstrates Fleetworthy’s Core Competencies and Values

Fleetworthy is committed to fostering a diverse and inclusive culture that is respectful and welcoming of individual differences. We are proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or maternity status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations.

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Operations Business Operations Coordinator at Bestpass by Fleetworthy

Investigates escalated customer and provider issues using CRM and data tools to identify root causes and recommend process improvements across fleet operations.

Junior Posted 2 days ago RemoteFirstJobs Product
What this role involves

Fleetworthy offers the only complete technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. We help fleets streamline operations, control costs, and operate with confidence.

Trusted by 75% of the top fleets in North America, Fleetworthy offers the most adopted toll management solution and largest weigh station bypass network. Going beyond regulatory requirements, our safety and compliance capabilities strengthen safety programs and enable proactive audit readiness. We support millions of vehicles and drivers and are recognized across the industry for innovation and leadership.

Fleetworthy is shaping the future of fleet readiness with AI-enabled, connected fleet technology that keeps drivers safe, fleets compliant, and operations running at peak efficiency. Learn more at fleetworthy.com.

Job Purpose

The Business Operations Coordinator is an entry-level, high-potential role built for a natural systems thinker — someone who’s energized by figuring out how the pieces of a complex process connect. Using our CRM and internal data and reporting tools, the Coordinator investigates escalated customer and provider partner issues, digs past the symptom to find the root cause, and partners with toll agencies and internal teams to fix not just the individual case but the process behind it.

Deep tolling industry knowledge isn’t required on day one — strong analytical instincts and a comfort with technology and data are. This role is designed to build both, developing the Coordinator into a go-to technical troubleshooter within Business Operations.

Essential Duties and Responsibilities

  • Investigates escalated customer and provider issues using CRM and internal data tools, tracing each issue to its root cause rather than treating symptoms alone.

  • Approaches problems systemically — mapping how provider data, agency processes, and internal workflows connect to identify where breakdowns actually start.

  • Analyzes case and usage data to spot patterns across issues, surfacing recurring problems and revenue-loss or violation risk before they grow.

  • Collaborates and liaises with Operations and providers to help define technical requirements and provide domain expertise in pursuit of issue closure and continuous process improvement.

  • Partners with Operations, Development, and Product to recommend fixes — a process change, a new report or dashboard, or a product enhancement — accomplished through new technology or alternative use of existing technology.

  • Documents findings and recommendations clearly enough for teammates, managers, and product owners to act on.

  • Engages with customers on an as-needed basis.

  • Maintains broad knowledge about the company’s services.

Please note this job description is not designed to cover or contain a comprehensive listing of task activities and/or duties that are required of the employee for this job. Responsibilities and activities may change at any time with or without notice.

Experience and Competencies

This is an entry-level position — we’re hiring for mindset and potential, not a resume.

  • No prior tolling or transportation experience required (helpful, but not necessary).

  • A natural systems thinker: curious about how things connect, and comfortable pulling on a thread until an issue makes sense.

  • Comfortable with technology and data:willing to work in spreadsheets, CRM records, and reports to find answers; basic Excel skills expected, more is a plus.

  • Strong analytical and problem-solving instincts; able to break a complex issue into parts and reason through it methodically.

  • Excellent time management skills and the ability to manage multiple priorities with strict attention to detail.

  • Excellent interpersonal skills, with the ability to communicate effectively and professionally with internal and external customers.

  • Ability to work independently as well as collaboratively in a team.

  • Continually contributes to a cohesive team environment.

  • Possesses and demonstrates Fleetworthy Core Values.

Fleetworthy is committed to fostering a diverse and inclusive culture that is respectful and welcoming of individual differences. We are proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or maternity status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations.

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Operations Executive Assistant at Pavago

Executive Assistant manages CEO's calendar, communications, proposals, and CRM data while supporting sales operations and identifying efficiency improvements for a furniture manufacturer's representative group.

Mid Remote Posted 2 days ago RemoteFirstJobs Product
What this role involves

Executive Assistant – Remote

Position Type: Full-Time, Remote

Working Hours: U.S. Central Time Business Hours

About the Role

At Pavago, one of our clients is hiring an Executive Assistant to provide high-level support to the CEO of a well-established commercial furniture manufacturer’s representative group serving six U.S. states.

This is more than a traditional administrative role.

You’ll serve as the CEO’s trusted partner—managing executive priorities, coordinating communication, overseeing calendars, supporting proposals, maintaining CRM data, and improving day-to-day business operations.

You’ll also play a key role in keeping projects organized, preparing business documents, managing sales-related administrative tasks, and identifying opportunities to improve efficiency through technology and AI.

If you’re highly organized, proactive, detail-oriented, and enjoy helping executives operate at their best, this role is a strong fit.

What You’ll Own

Executive Support & Calendar Management

  • Manage the CEO’s inbox and prioritize communications.
  • Draft professional emails and correspondence on behalf of leadership.
  • Coordinate calendars, meetings, appointments, and scheduling priorities.
  • Protect executive focus time by proactively managing competing priorities.
  • Prepare meeting agendas, materials, and follow-up action items.
  • Coordinate internal and external meetings across multiple stakeholders.

Proposal & Sales Support

  • Review incoming project opportunities and notifications.
  • Prepare ancillary product proposals using internal quoting software (training provided).
  • Ensure proposals are accurate, complete, and submitted on time.
  • Support proposal documentation and sales follow-up activities.
  • Assist with sales administration and client-facing documentation.

CRM Management & Reporting

  • Maintain accurate CRM records and account information.
  • Update opportunities, activities, communications, and deal stages.
  • Track customer interactions and project progress.
  • Generate CRM reports and sales pipeline updates.
  • Ensure data accuracy and consistency across all records.

Administrative & Operational Support

  • Prepare presentations, reports, spreadsheets, and business documents.
  • Coordinate follow-ups and ensure action items are completed on schedule.
  • Organize company documentation and maintain structured filing systems.
  • Support daily business operations and special projects.
  • Assist leadership with administrative and operational priorities.

Process Improvement

  • Identify opportunities to improve administrative workflows.
  • Recommend and implement process improvements that increase efficiency.
  • Leverage AI tools such as ChatGPT, Copilot, or similar platforms to streamline repetitive work.
  • Help improve operational systems and internal processes as the business grows.

What Success Looks Like

  • Executive schedules remain organized and optimized.
  • Emails and communications are managed efficiently.
  • Proposals are completed accurately and submitted on time.
  • CRM records stay clean, current, and reliable.
  • Administrative workflows become more efficient through continuous improvement.
  • Leadership spends more time on strategic priorities and less time on administrative tasks.

What Makes You a Strong Fit

  • You are highly organized and detail-oriented.
  • You anticipate needs before they become problems.
  • You enjoy creating structure and improving processes.
  • You communicate professionally with internal and external stakeholders.
  • You take ownership and work independently with minimal supervision.
  • You enjoy helping executives operate more efficiently.

Required Experience & Skills

Experience

  • Previous experience as an:

    • Executive Assistant
    • Administrative Assistant
    • Operations Coordinator
    • Project Coordinator
    • Similar executive support role
  • Fluent written and spoken English.

  • Experience using CRM platforms such as:

    • HubSpot
    • Salesforce
    • Zoho
    • Similar CRM systems
  • Strong Microsoft Office skills, including:

    • Outlook
    • Excel
    • Word
    • PowerPoint
  • Experience managing executive calendars and scheduling.

  • Comfortable using AI productivity tools such as ChatGPT, Copilot, or similar.

  • Strong organizational skills with exceptional attention to detail.

  • Ability to quickly learn new software and business processes.

  • Professional email writing and communication skills.

  • Availability during U.S. Central Time business hours.

Nice to Have

  • Experience supporting executives in a B2B sales environment.

  • Experience preparing:

    • Quotes
    • Proposals
    • Estimates
    • Sales documentation
  • Industry experience in:

    • Commercial Furniture
    • Interior Design
    • Architecture
    • Construction
    • Commercial Real Estate
  • Experience generating CRM and sales pipeline reports.

  • Project coordination or client relationship management experience.

  • Experience improving administrative processes and workflows.

What a Typical Day Looks Like

  • Review and prioritize the CEO’s inbox.
  • Coordinate meetings and manage executive calendars.
  • Prepare proposals and sales documentation.
  • Update CRM records and generate reports.
  • Draft emails, presentations, and business documents.
  • Track follow-ups and ensure important tasks stay on schedule.
  • Support operational projects and improve internal workflows.
  • Use AI tools to streamline administrative work and improve productivity.

In short: You’ll keep the CEO organized, support business operations, manage critical administrative workflows, and help the company operate more efficiently through strong execution and continuous process improvement.

Key Metrics for Success (KPIs)

  • Executive calendar accuracy and scheduling efficiency.
  • Inbox management and follow-up completion.
  • Proposal accuracy and on-time submission.
  • CRM data accuracy and reporting quality.
  • Administrative task completion and responsiveness.
  • Process improvement initiatives implemented.
  • Leadership satisfaction and operational efficiency.

Why This Role Stands Out

  • High-trust partnership with the CEO.

  • Significant ownership across executive support and business operations.

  • Opportunity to improve systems using AI and modern productivity tools.

  • Exposure to sales operations, CRM management, and business process improvement.

  • Fully remote role with long-term growth opportunities.

  • Career progression into:

    • Senior Executive Assistant
    • Executive Operations Manager
    • Chief of Staff
    • Operations Manager

Interview Process

  1. Application Review
  2. Spark Hire Intro Video (3–5 minutes)
  3. Client Interview
  4. Offer & Onboarding

What Happens After You Apply

After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video. This is the first step in our hiring process and can be completed whenever it’s convenient for you.

Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience supporting executives, managing calendars and inboxes, coordinating operations, working with CRM systems, and improving administrative processes. You’ll also have the opportunity to highlight how you’ve used AI tools to improve productivity and support business operations. Your video will be reviewed by the hiring team before moving to the client interview.

You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.

Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.

Apply Now

If you’re passionate about executive support, enjoy creating structure in fast-moving environments, and want to play a critical role in helping leadership operate more effectively, we’d love to hear from you. Apply today and become a trusted partner to a growing business.

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